E-mail Etiquette

In 2006 Enron executives Ken Lay and Jeff Skilling were prosecuted and sentenced to 24 years in prison for investor fraud. Inter-office e-mails documenting their participation in illegal acts were key evidence in their prosecution. This case spurred Corporate America to be more conscious of what they communicate and how. However, if companies know how to follow e-mail ettiquite, e-mail will prove a very useful tool for communicating.